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How pickswise Handles Your Privacy

Your account information stays with us — we collect only what is needed to verify your identity, process wallet transactions through PayPal, Venmo, or Play+, and keep your activity secure under applicable state law in eligible states where pickswise operates.

Account Data ControlSecure Payment HandlingState-Based EligibilityCookie TransparencyNo Data Sold
pickswise How pickswise Handles Your Privacy
REACH OUR TEAM

Reach Us for Privacy Requests

Privacy questions land with our data team, not a general support queue. If you need to request access to your account data, update personal details, or ask us to close your account, live chat is the quickest path. Email works too — we will respond with a case ID so you can track the request. Whether you are in Detroit or anywhere else in an eligible state, the support path is the same: reach us through your account dashboard and we move from there.

Live Chat Reach our support team through live chat directly in your account dashboard. Privacy questions get routed to our data team within one business day.
Email Support Send privacy requests — including data access or deletion — to our support email listed in your account settings. We respond with a case reference number.
Account Settings Some data preferences are managed directly from within your account. Open the settings panel on mobile or desktop to review communication preferences and cookie choices at any time.
DATA HANDLING DETAILS

How We Protect and Retain Your Data

Data handling at pickswise runs on a short list of principles: collect what is necessary, encrypt what we store, and delete what we no longer need. Your payment details for PayPal, Venmo, and Play+ pass through encrypted channels and are tokenized before we store anything on our side. Cookies are split into required types — session management and security — and optional analytics cookies you can manage from your preference panel without losing access to core platform features.

Cookie Control

We use cookies to keep your session active and track platform usage. Adjust cookie preferences from the banner on your first visit or directly inside your account settings.

Account Security

Account access uses additional verification when you sign in from a new device. Your session token expires automatically after a set period of inactivity to protect your account.

Data Retention

We hold account records as long as your account is active and for the period required by applicable state law after closure. You may request deletion of non-required personal data.

Your Data Rights

You have the right to access, correct, or request deletion of the personal data we hold. Contact our support team to start that process — we verify your identity first.

Your Data Rights and Answers

These are the questions we hear most when it comes to account data and privacy on pickswise. What we collect, how your PayPal or Venmo details are stored, how to get a copy of your data, and what happens when you ask us to delete it — all covered below. If your question is not here, our support team is reachable through your account dashboard and your inquiry goes directly to our data team.

We collect your name, email address, date of birth, state of residence, and payment details linked to your PayPal, Venmo, or Play+ wallet. Identity verification may also require a government-issued ID.

We share data only with payment processors and identity-verification services that support your account operations. We do not sell your personal data to advertisers or data brokers under any circumstances.

Contact our support team through live chat or the email address listed in your account settings. We verify your identity and send a data export within the timeframe required by applicable state law.

Payment credentials are never stored on our servers. We receive a tokenized reference from the payment processor and keep only that token. Your actual card or wallet details stay with the processor.

Yes — submit a deletion request through our support team. We remove your personal data subject to any retention requirements under state law. Some transaction records must be kept for regulatory compliance.

Some cookies are required for session management and account security. Optional analytics cookies can be declined through the cookie preference banner or inside account settings without losing core platform access.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.