Reference

Understand the Rules Before You Place Your First Bet

pickswise operates under state-by-state authorization, which means your access and account terms depend on where you are and what local law permits. These pages lay out exactly what you're agreeing to — no buried clauses, no fine-print runaround.

State-dependent accessClear account termsPayPal, Venmo, Play+ coveredData rights explainedContact path included

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DATA AND SECURITY

How We Handle Your Account Data and Privacy

We collect only the data needed to run a compliant, state-authorized platform. That includes identity documents for verification, payment details for PayPal, Venmo, and Play+ transactions, and session data tied to your mobile or desktop account access. Players in Detroit and Atlantic City — and across every eligible state — have the right to request what data we hold, ask for corrections, or close their account. Here's how we manage it.

Data Retention

We keep account records, transaction histories, and identity documents for the period required by state and federal law. After that window, data is deleted or anonymized per our retention schedule.

Cookie Use

Our site uses cookies to manage your login session, remember your payment preferences, and track account activity for fraud prevention. You can adjust non-essential cookies through your browser settings.

Account Security

Account access is protected by password authentication and OTP verification on new device logins. If you notice unauthorized activity, lock your account immediately from the security tab in settings.

Request or Correct Your Data

To request a copy of your data or flag an inaccuracy in your account record, contact support via live chat or email with your account ID. We aim to respond within the timeframe required by applicable law.

How Our Legal Framework Actually Works

pickswise Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Online sports betting and gaming access at pickswise is authorized on a state-by-state basis. If your state has not enacted legislation permitting online wagering, your account creation and betting activity will be restricted accordingly — we don't override local law. When you open an account, you

1
confirm that you're in an eligible state and that the information you provide during identity verification is accurate. That verification step, which typically involves a government-issued ID and address confirmation, is a legal requirement we cannot skip. Payment methods like PayPal, Venmo, and Play+ are available
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in states where both the payment rail and our platform are authorized to operate. Transaction records tied to those wallets form part of your account history, which we retain per applicable state and federal recordkeeping requirements. Any disputes over account balances, bet settlements, or withdrawal holds
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are handled first through our account-support process, with escalation paths available under the terms you accepted at registration. Changes to these terms are posted with reasonable notice, and continued use of your account following that notice constitutes acceptance.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

REACH OUR TEAM

Contact Us About Policy or Account Issues

Got a question about your account terms, a data request, or a dispute over a settled bet? Our support team handles legal and account-level questions through multiple channels. Reach out with your account ID ready so we can pull your records and respond accurately.

Answers to the Legal Questions We Hear Most

These are the questions we actually get from account holders about terms, data, and rights — answered straight, without the runaround.

Access depends entirely on your state's laws. We operate only in states where online sports betting is authorized. If your state is not eligible, account creation and wagering will be restricted at registration.

We collect your name, address, date of birth, government-issued ID details, and payment information linked to PayPal, Venmo, or Play+. This data is used for identity verification and legal recordkeeping only.

Yes. Submit a data request through live chat or email support with your account ID. We'll provide your records within the timeframe required by the law applicable to your state.

Retention periods vary by state and federal requirement. Generally, identity verification documents and transaction records are kept for several years post-closure. We delete or anonymize data once that window expires.

Start with our live chat or email support team and reference the specific bet ID or transaction. If the issue isn't resolved at that level, the terms you accepted at registration outline the formal escalation path.

We post updates to our terms with advance notice on the platform. Continuing to use your account after the effective date of a change means you've accepted the revised terms. Check your registered email for update notices.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoCollege Football Live Betting Rules InfoBayou Multiplier

Understand the Rules Before You Place Your First Bet

How We Handle Your Account Data and Privacy

Data Retention

Cookie Use

Account Security

Request or Correct Your Data

Contact Us About Policy or Account Issues

Answers to the Legal Questions We Hear Most

01 Is pickswise available in my state?

02 What data does pickswise collect when I open an account?

03 Can I request a copy of my account data?

04 How long do you keep my account records after I close my account?

05 What happens if I dispute a settled bet or a withdrawal hold?

06 How will I know if the terms change?

Legal

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